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Avaya IP Office™ Platform Implement Certified Sample Questions:

1. What is the maximum number of simultaneous calls supported by a single PRI trunk on IP Office?

A) 23
B) 64
C) 30
D) 128

2. Which license is required for IP Office Contact Center agents?

A) Office Worker
B) Power User
C) Contact Center Agent
D) Teleworker

3. What is the purpose of the Short Code feature in IP Office?

A) To dial specific numbers or features using abbreviated codes
B) To manage IP phone registration
C) To monitor system performance
D) To configure voicemail greetings

4. Which feature allows an IP Office user to hold a call and retrieve it later?

A) Call Park
B) Call Transfer
C) Call Hold
D) Call Pickup

5. What is the maximum number of simultaneous conference calls supported by IP Office?

A) 512
B) 64
C) 256
D) 128

Solutions: