Avaya Aura® Core Components Support Certified Exam: 72201X Exam
"Avaya Aura® Core Components Support Certified Exam", also known as 72201X exam, is a Avaya Certification. With the complete collection of questions and answers, ExamcollectionPass has assembled to take you through 96 Q&As to your 72201X Exam preparation. In the 72201X exam resources, you will cover every field and category in Avaya Aura Certification helping to ready you for your successful Avaya Certification.
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- Exam Code: 72201X
- Exam Name: Avaya Aura® Core Components Support Certified Exam
- Certification Provider: Avaya
- Corresponding Certification: Avaya Aura
- Updated: Sep 04, 2026
- No. of Questions: 96 Questions & Answers with Testing Engine
- Download Limit: Unlimited
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Avaya 72201X Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Avaya Aura Core Architecture | 20% | - Component roles and interactions - System architecture overview - Deployment models |
| Maintenance, Troubleshooting & Recovery | 15% | - Monitoring and logging - Fault isolation and resolution - Backup, restore and disaster recovery |
| Avaya Aura Core Components | 25% | - Media Server and Gateways - Session Manager - Communication Manager - System Manager |
| Fundamental Voice Network Processes & Standards | 20% | - SIP protocol fundamentals - RTP/media streams - QoS and voice quality |
| Call and Message Flows | 20% | - Registration and authentication - Call routing and session management - SIP trunking and interworking |
Avaya Aura® Core Components Support Certified Sample Questions:
Question 1
What documents are expected to be filled out by customers/partners before contacting support in Avaya's Diagnostic Methodology program?
A. Details/Findings
B. Cause
C. Troubleshooting steps taken
D. Knowledge Management
E. Problem Clarification
F. Problem Statement
Question 2
You are configuring Shared Bandwidth Management for Call Admission Control (CAC) between Communication Manager (CM) and Session Manager (SM).
Which three tasks must you perform to achieve this? (Choose three.)
A. Match the Network Region used for the SIP users with the Domain in SM
B. Specify the shared bandwidth limit on the Communication Manager (SIP) Entity screen
C. Configure SIP authentication between CM and SM
D. Create Network Region Groups (NRG) in Communication Manager
E. Create a Bandwidth Share Group in SM
F. Create Locations in Session Manager
Question 3
A SIP station to SIP station call on a single Feature or Evolution Server uses four signaling legs between CM and SM (not including the initial off-hook imsorig). When does Communication Manager insert the shortcut flag during call processing?
A. during the routing phase (imsroute) of call processing
B. during the origination phase (imsorig) of call processing
C. during the dialing analysis phase (imsdialana) of call processing
D. during the initialization phase (imsinit) of call processing
E. during the termination phase (imsterm) of call processing
Question 4
What do SIP messages captured using the traceSM with "a=showSM" option display as opposed to a regular SIP trace?
A. The message flow details from the SM100 to Avaya Aura Communication Manager (CM)
B. The message flow details from the network to the SIP container
C. The message flow details from SM100 to the PPM servlet
D. The message flow details from the SM100 to the Avaya Aura Session Manager (SM) Call Processing element
E. The message flow details from the SM100 to the SIP registrar
Question 5
Where can you access Product Change Notifications (PCNs), Documentation, Knowledge-based articles, and make Parts/Service requests?
A. support.avaya.org
B. avaya.com
C. avaya-learnintj.com
D. support.avaya.com
E. pids.avaya.com
Solutions:
| Question 1 Answer: D,E,F | Question 2 Answer: D,E,F | Question 3 Answer: B | Question 4 Answer: D | Question 5 Answer: D |
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