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Top Training Materials to Use

Now that you have gone through the substantial aspects of the real exam, from its test specifications to its major topics, it’s time to proceed to the next step. Take a look at the list of recommended training resources and start plotting your learning path.

• “72200V - Supporting Avaya Aura Core Components” (40 hours)

  Be it known ahead of time that a class like this is quite lengthy. But the entire training duration is very helpful for your exam preparation. This 5-day virtual session is administered by an instructor who will guide you in harnessing your technical capabilities, from working with daily troubleshooting tasks to providing support for key products. Other areas highlighted here are Avaya core architecture and the Avaya GSS troubleshooting process. And with your knowledge of the fundamental aspects, you can smoothly recognize voice networks, utilize right validation tools, and diagram message flows including calls. All these substantial topics are presented in an online, classroom-like setup, featuring interactive lectures and practical lab exercises.

• “72220W - Avaya GSS Troubleshooting and Engagement Methodology” (4 hours)

  As recommended by the certification vendor, this training course serves as a significant instrument in providing you with standards in troubleshooting various Avaya solutions. The lectures covered in the material are designed to nurture your technical skillset in solving concerns that are in accordance with Avaya Global Support Services. Furthermore, this focuses on the Avaya GSS Troubleshooting Methodology, so you can follow the key processes efficiently, from submitting a ticket to interacting with AGSS for support. In all, through these comprehensive lessons, you’ll get a thorough understanding of the 8D problem-solving approach and make use of helpful steps to solve the issues and achieve better results.

• “71200V - Integrating Avaya Aura Core Components” (40 hours)

  Since the ACIS-7120 - Avaya Aura Core Components certification serves as a prerequisite to the Avaya 72200X exam, it’s also suggested that you complete its corresponding training material. This is another intensive virtual program led by an expert. By enrolling in the course, you’ll have the opportunity to learn more about the proper implementation and integration of essential products in the Avaya Team Engagement Solution. This also supplies you with a better familiarity of the deployment process, along with the integration method. Additionally, such training touches on subjects related to post-implementation configuration, administration, and troubleshooting so you can capably handle everything about the core components in solution architecture. Just like the second-mentioned course, this one offers candidates a combination of detailed lectures as well as practical labs. This is very helpful in ensuring that you acquire not just theories but also the real-world application of your knowledge.

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Relevant Exam Topics to Know

All in all, the coverage of 72200X exam is categorized into 5 primary sections. It kicks off with Avaya core architecture, outlining the significance of Communication Manager, Session Manager, System Manager, and Media Server. You should also learn how to identify differences between private & public networks as well as how to troubleshoot their corresponding features. The next key area is about the basic voice network standards and processes. Here, you need to work on your proficiency in distinguishing aspects such as Call and Media Processing, SIP Signaling, Trust Management, Call Routing, and SMGR database. Describing Trace SIP Registration, Configured Network Regions, IP Codecs, Shared Bandwidth Management, and Call Admission Control is another pertinent skillset you should practice on. For the succeeding part, this involves the core components of Avaya, including the fundamental tools used in the platform. More so, make sure you put extra effort into understanding CM License, Synchronization, and Certificates. It’s also a relevant factor to be able to do tasks such as performing a list trace, verifying CM software version, obtaining alarm reports, validating SM license status, downloading traceSM log files, handling SM100 detail, and verifying AAMS statuses. For the last two sections, they tackle the imperative call and message flows as well as troubleshooting functions. The former takes on your abilities to administer a call flow for various setups including SIP-to-SIP, SIP-to-H.323, and H.323-to-SIP endpoints. The latter, on the other hand, gives emphasis on key processes to authenticate system status, corroborate existing configurations, evaluate non-functional devices, and resolve any Avaya-related issues.

Reference: https://www.avaya-learning.com/lms/#/training/catalog/offering/22212

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