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Avaya 6402 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| System Maintenance and Verification | - Operational management
|
| User and Telephony Configuration | - Endpoint configuration
|
| Networking and SIP Integration | - Network services
|
| Applications and Unified Communications | - Integrated applications
|
| Troubleshooting | - Problem diagnosis
|
| IP Office Solution Architecture | - Platform fundamentals
|
| Installation and Initial Configuration | - System deployment
|
Avaya IP Office Implementation Sample Questions:
A customer requires the ability to dial *99 to retrieve messages from the Sales hunt group mailbox for 300. Which Short Code parameter options will satisfy the customer's requirement?
- A. *90 #300 Voicemail RingBack
- B. *99 ?Sales Voicemail Collect
- C. *99 ?300 Voicemail On
- D. *90 ?Sales VoicemailOff
Correct Answer: B 🗳️
Which hunt group supports Forward Hunt Group Calls?
- A. Collective
- B. Sequential
- C. Collective Call Waiting
- D. Longest Waiting
Correct Answer: B 🗳️
Which feature will allow incoming calls to be routed appropriately during business hours?
- A. IP Protocol
- B. Alternate Network Selection
- C. Firewall Profile
- D. Time Profile
Correct Answer: D 🗳️
Calls into a hunt group are queuing but the hunt group callers are not getting the queuing messages. Which feature controls this behavior?
- A. EnableCalls in QueueTransfer
- B. EnableQueue Security
- C. Enable Normalize Queue Length
- D. Enable Announcements
Correct Answer: D 🗳️
A customer wants to have the time set using a system telephone only.
In addition to configuring the system telephone, what needs to be configured so the IP Office will not receive time updates?
- A. Set the Time Server IP Address to 0.0.0.1 using the Manager application.
- B. Uncheck the Enable BootP and TFTP Servers checkbox in Manager Preferences.
- C. Enable the Time checkbox on the system telephone extension.
- D. Disable port37in Security Settings in Manager.
Correct Answer: A 🗳️
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