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Avaya 31860X Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Design Principles & Requirements Analysis | 20% | - Customer requirements gathering - Network infrastructure assessment - Dial plan and numbering scheme design - Scalability and redundancy planning |
| Topic 2: Avaya IX Calling Overview | 10% | - Key features and benefits - Integration with other Avaya platforms - Solution architecture and components |
| Topic 3: Security & Compliance | 15% | - Security framework and policies - Encryption and authentication - Regulatory compliance requirements |
| Topic 4: Integration & Interoperability | 20% | - Interoperability with Avaya Aura - Integration with PSTN and legacy systems - Third-party application integration |
| Topic 5: Deployment & Troubleshooting | 10% | - Deployment planning and validation - Monitoring and performance optimization - Common design issues and resolution |
| Topic 6: Core Solution Design | 25% | - Call routing and handling design - Media and signaling design - Avaya IX Calling core components design - User and device provisioning model |
Avaya IX™ Calling Design Sample Questions:
A customer has a new location with 1,900 users. They require a UC solution that will support 20% growth without adding additional hardware. They are interested in minimizing the equipment footprint and do not require redundancy.
What will meet customer's needs?
- A. Communication Manager Simplex
- B. Communication Manager Duplex
- C. Communication Manager S8300
- D. Communication Manager Simplex with Survivable Core
A customer wants to upgrade their current S8720 Communication Manager 4 (CM) system. They have 2200 users, and a mixture of analog, DCP and IP telephones at their main location. They have six branches with
200-300 stations each served with G700 gateways, each containing an LSP. They want to gain the cost benefits of SIP trunking, and are reluctant to change out the user endpoints, but they want to experiment with a few SIP telephones for some of their remote agents. Survivability and resiliency are essential requirements.
Which elements are required for the solution?
- A. Survivable Remote, CM Duplex Core, and Session Border Controller for Enterprise (SBCE)
- B. Session Manager (SM), System Manager (SMGR), CM Duplex Core, Survivable Remote with Branch Session Manager, and Session Border Controller for Enterprise (SBCE)
- C. Survivable Remote with Branch Session Manager, CM Duplex Core, and Session Border Controller for Enterprise (SBCE)
- D. Session Manager (SM), System Manager (SMGR), Survivable Remote with Branch Session Manager, and CM Duplex Core
A company needs to add 1200 users to an Avaya Aura deployment, and wants the same level of audio and video services for all users. But there is not enough bandwidth for audio and HD video calls for all of the existing and new users. (Assume HD video uses 1 Mbps.) What can they do to provide the same audio and video services to all users?
- A. Decrease Maximum Multimedia Bandwidth to below 512 Kbps.
- B. Increase Total Bandwidth parameter to 20 Mbps.
- C. Decrease Minimum Multimedia Bandwidth to below 512 Kbps.
- D. Increase Multimedia Bandwidth parameter to 10 Mbps.
One of the requirements of a proposal you are working on, is the ability to query an Active Directory database for contact Information from the customer's Avaya 96XX SIP Phones.
To support this functionality, which component must be included in your solution?
- A. Communication Manager
- B. Avaya Aura Devices Services
- C. A DHCP server
- D. System Manager
A customer Is adding a branch location, and they have an Avaya Aura core at their existing location. It is a requirement that the equipment at the new branch location continues to provide service during WAN failures.
This includes the ability for callers to leave a voicemail message by having the call route from the new location over PRI to the core location where the voicemail resides.
Assuming both locations have PRI and G450s, which Item needs to be included at the new location?
- A. Standard Local Survivability
- B. Survivable Remote server
- C. Session Manager server
- D. Survivable Core server
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