Exam Name: Avaya Specialist - IP Office Implement and Support Elective Exam
Certification Provider: Avaya
Corresponding Certification: Avaya-Certification
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Avaya 132-S-916 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| IP Office System Overview & Architecture | 20% | - Software editions and licensing - Hardware components and models - System architecture and deployment models |
| Maintenance, Troubleshooting & Support | 15% | - Monitoring, logging and diagnostics - Fault isolation and resolution - System backup and restore procedures |
| Telephony & Feature Configuration | 25% | - User, extension and group setup - Call routing, dial plans and trunk configuration - Voicemail, messaging and mobility features |
| Installation & Initial Configuration | 25% | - Network configuration and IP addressing - Server and appliance installation - Initial system setup and administration |
| Integration & Networking | 15% | - Security and remote access setup - Third-party application integration - SIP/H.323 trunk integration |
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