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Avaya 78202T Exam Syllabus Topics:
| Section | Objectives |
| Topic 1: Integrated System Logging and Network Diagnostics | - Network diagnostics using tools such as Wireshark
- System logging and event analysis
|
| Topic 2: Call Flow Configuration and System Monitoring | - ARS short codes and routing control
- System Status Application (SSA) usage
- SIP line behavior and en bloc dialing
- Incoming Call Routes (ICR) and call handling
|
| Topic 3: System Status, Troubleshooting, and Alarm Management | - ISDN/PRI troubleshooting and alarm handling
- System Status Application monitoring
- System Monitor and debug tools
- VoIP troubleshooting (latency, jitter, lag)
|
| Topic 4: Understanding of Avaya IP Office Platform and Security Administration | - Security administration and service users
- Session Border Controller and SIP security concepts
- Core platform components and architecture
|
| Topic 5: Data Backup, Restoration, and System Upgrades | - Backup strategies and procedures
- System restoration and recovery processes
- Upgrade planning and execution
|
Avaya IP Office™ Platform Support Online Test Sample Questions:
Question 1
A customer tells you that the Avaya IP Office™ VoIP system has too much lag time between the speaker and the listener.
Which two statements describe what you would do to determine the cause of the delay? (Choose two.)
A. Use debug view.
B. Use SSA.
C. Examine the IP Telephone VoIP settings
D. Check the PSTN Connection.
E. Enable RTCP monitoring.
Question 2
What is the exact default short code used to toggle the modem function on the analog trunk card, which can be modified for custom requirements?
A. 9000
B. *9000#
C. #9000#
D. #9000*
Question 3
A customer wants to have a Dual Active Voicemail Pro deployment with a primary and a secondary Voicemail Pro server.
To meet the client's requirements, which level of deployment is required?
A. a Dual Active Voicemail Pro license
B. the Avaya IP Office™ Server Edition Select
C. the Avaya IP Office™ Server Edition
D. the Avaya IP Office™ Preferred Edition
Question 4
To grant a user access to the SSA tool for advanced system monitoring and troubleshooting, which specific security rights group must the user be a member of?
A. Admin System group
B. Installation group
C. Maint Admin group
D. System Status group
Question 5
Which three statements are requirements for installing IP Office Server Edition on an Avaya-supplied server? (Select three.)
A. It must be installed from the USB that comes with the server or the install image on the DV
B. The Initial Configuration Utility must be used to set up detailed Midmarket Server operation.
C. The Ignition process must be set to Server mode.
D. The password must be edited and customer network settings configured.
E. The browser must have Java enabled.
Solutions:
Question 1 Answer: C,E | Question 2 Answer: A | Question 3 Answer: A | Question 4 Answer: D | Question 5 Answer: C,D,E |