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Salesforce Sales-Con-201 Exam Syllabus Topics:

Salesforce Certified Sales Cloud Consultant Sample Questions:

1. Which prerequisite should the consultant consider before enabling Opportunity Splits?

A) Add customized split types to opportunities.
B) Ensure open opportunities are owned by active users,
C) Enable Opportunity Teams and confirm the owner is a team member.

2. Universal Containers uses Sales Territories and is working with a consultant to reassign Accounts into new territories.
Which attribute of Sales Territories should the consultant consider when developing the new territory model?

A) All Account assignment rules should be run when the model state is set to Planning.
B) A model must be activated in order to view reassigned accounts.
C) The system administrator profile is required to run territory planning reports.

3. Northern Trail Outfitters published detailed activity measures for its sales teams 6 months ago. The VP of sales has noticed that the number of sales activities reps have logged has increased to meet the new standards, but the actual number of booking activities remains low. The VP suspects that sales reps misunderstand the activity measures process.
What should the consultant recommend?

A) Reevaluate Opportunity stages.
B) Deploy Sales Engagement and use Cadences.
C) Train the reps on targeted interactions.

4. Universal Containers is using Collaborative Forecasts and wants to show sales reps their individual numbers for opportunities they are predicted to win based on amounts for all forecast categories over the next quarter.
What should a consultant recommend to meet this requirement?

A) Enable Cumulative Forecast Rollups.
B) Use a formula field based on the forecast category.
C) Add the Forecast Summary component to the page.

5. Universal Containers (UC) notices a large increase in leads created overnight which exceed the daily limits.
Upon examination, the leads appear to
be created by bots. UC uses a standard Web-to-Lead form without safeguards in place to limit spam on forms.
What should the consultant recommend as the first line of defense before republishing the form?

A) Select Require reCAPTCHA Verification in Web-to-Lead settings.
B) Use an AppExchange package with custom Web-to-Lead handling.
C) Use a custom Web-to-Lead alternative with built-in protection.

Solutions: