Exam Name: Microsoft Dynamics 365 Commerce Functional Consultant
Certification Provider: Microsoft
Corresponding Certification: Microsoft Dynamics 365
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With Microsoft Dynamics 365 Commerce Functional Consultant, you can develop a good understanding of the fundamental concepts of commerce. Microsoft Dynamics 365 Commerce Functional Consultant is an important certification for those who want to enter this IT field. Some of the modules that you need to master are available in this certification include Retail Management, Merchandising Execution, and Inventory Management, Order Management, Sales and Marketing, and Finance and Accounting. You will also get acquainted with the advanced features of Microsoft Dynamics 365 for Business. With our MB-340 exam dumps, you don't have to go through the headache of finding and purchasing multiple study material because we provide you with the best. Braindumps answer your queries with actual questions and answers, and they are designed to help you pass your exam easily. The MB-340 exam is one of the most important examinations in the Microsoft Certified Application Specialist (MCA) Program. Desktop question and answer are provided in order to prepare for this test by all students.
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Reference: https://docs.microsoft.com/en-us/learn/certifications/exams/mb-340
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Microsoft MB-340 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Configure and manage Dynamics 365 Commerce call centers | 10-15% | - Configure fraud detection rules and order holds - Manage continuity orders and installment billing - Set up product catalogs and scripts - Process call center orders and inquiries - Create and configure call center channels |
| Topic 2: Configure Dynamics 365 Commerce Headquarters | 25-30% | - Configure prerequisites and commerce parameters - Manage retail workers, address books, and notifications - Configure organizational hierarchies and shared parameters - Set up order fulfillment and distributed order management - Configure payment methods, gift cards, and charge codes |
| Topic 3: Manage e-commerce | 15-20% | - Manage online checkout, payments, and shipping - Configure omnichannel inventory and order synchronization - Implement customer self-service and account features - Set up product publishing and online merchandising - Configure e-commerce site channels and navigation |
| Topic 4: Configure products, prices, discounts, loyalty, and affiliations | 25-30% | - Configure customer affiliations and groups - Manage pricing rules, trade agreements, and price adjustments - Implement loyalty programs, reward points, and tier management - Configure product hierarchy, attributes, and assortments - Set up discounts, promotions, and coupons |
| Topic 5: Manage Point of Sale (POS) in Dynamics 365 Commerce | 15-20% | - Set up POS functionality, profiles, and permissions - Define return policies and transaction processing - Manage cash management, shifts, and store operations - Configure retail stores, registers, and devices - Configure offline mode and inventory visibility |
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