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Avaya 3000.3 Exam Syllabus Topics:

Avaya Small and Medium Enterprise (SME) Communications Solutions Sample Questions:

1. After upgrading an IP Office to an IP500v2, a customer reports that their third-party call accounting software does not connect to the previously installed IP Office Delta Server. How can this be resolved?

A) Re-evaluate the accounting package since IP Office does not support Delta Server beyond 5.0.
B) Change the default port of 8080 for the Delta Server to a different port number to avoid the port conflict.
C) Set the IP Office CDR Record Format to Enhanced using the IP Office Manager application.
D) Upgrade Delta Server to the latest release using the IP Office Admin software.

2. When planning an IP Office upgrade to a new software version, which four factors should be considered before upgrading?(Choose four.)

A) if telephones need to be upgraded thereby increasing downtime
B) if older IP Office applications are to be supported
C) if all licenses will need to be renewed
D) if telephones and system features have changed between loads
E) if hardware is compatible with the new version of IP Office

3. What is the maximum number ISDN/PRI trunks that can be configured on a IP500 control unit has 12 DS30 modules configured?

A) 3
B) 4
C) 6
D) 8

4. On the IP Office SIP line, the customer has marked the Network Topology to "None" . The IP Office program is run on IP Office LAN1 and the results show "Symmetric Firewall" on LAN2. How would IP Office route SIP calls?

A) SIP Calls will be routed by the IP office NAT table.
B) SIP Calls will be routed on LAN 2 because " Open Internet" is a direct connection to the internet.
C) SIP Calls will be routed on LAN 1 because "Symmetric Firewall" provides "Security".
D) SIP Calls will be routed by the IP office routing table.

5. Click the Exhibit button.

A new customer reported an issue on their sire in Milan. The IP telephone can login but cannot make calls to any agents that are using analog telephones. Based on the System Monitor traces shown in the exhibit, what is the problem?

A) 20 packets missed means too many packets lost; IP Office stops the call proceeding.
B) You need to buy additional licenses
C) All cards may not be seated correctly.
D) Embedded Voicemail is not running properly.

Solutions: